Managed IT Services - Yes, IT can be done.

Do you have IT challenges slowing down productivity? Too much down time due to server related problems? Frustration caused by lack of end-user IT support? An increasing interest in having the most cutting edge software?

Usherwood has your solution and the experience to tailor the perfect plan for you. We understand the daily stress IT can bring to a business. Our Managed IT Group works to optimize your infrastructure and virtual environment by the use of cost-effective IT solutions. These solutions are designed to improve operational efficiencies, reduce IT costs and give you a competitive advantage in your industry. By utilizing our state-of-the-art monitoring system, our proactive services are able to anticipate and correct problems before they occur.

TECHNOLOGY CONSULTING
Usherwood’s dedicated IT staff will be at your side through every click of the mouse. In order to create a predictable operating budget, your managed network services plan will be customized to your business and IT needs.

  • Virtual Chief Information Officer – The vCIO services offer CIO-level expertise to help you make more strategic long-term technology decisions. Our vCIO will work to help lead your IT planning and grow with your technology needs.

  • Technology Summary & Budget Planning – We help you prioritize your IT needs and thoroughly assess your environment to customize the best plan for you.

PROACTIVE TECHNOLOGY MANAGEMENT
IT related issues often occur before you realize it. With our Odyssey Global suite, Usherwood works behind the scenes without interrupting end user work flow. Our solutions will substantially decrease down time while increasing productivity.

  • Anti-Spyware- We will keep you up to date with the latest antispyware software to protect you from slow performance, unwanted pop-ups and other security threats.

  • Anti-Spam Management – Let Usherwood help stop unwanted junk mail and spam before it enters your network by deploying out anti-spam software to your firewall.

  • Desktop Optimization – Utilize our desktop optimization software to assist in management and monitoring of desktops, emergency recovery, desktop and application virtualization and reduce overall down time.

  • Local & Remote Back Up - Our cloud services allow for backup, storage and recovery of your computer files. The software collects, compresses, encrypts and transfers data while your computer is not in use.
REACTIVE SUPPORT SERVICES
Our industry leading technical assistance center provides world class client support. With our 3 tiered process, the appropriate network technician will be assigned to provide you with the most prompt assistance available.

  • Helpdesk Support – Usherwood network technicians are readily available by phone to remotely assist you and answer your “how to” questions.

  • On-Site Support- Our network technicians can be assigned to come on-site to assist in set up or installations and work with your IT to provide seamless support.

  • Problem Resolution – Our technical assistance center helps to resolve problems in under 30 minutes or less before escalating to the next level of service.

  • For more information about how Usherwood Office Technology's Managed IT Services can benefit your business, click here and one of our representatives will contact you.